Privacy Policy

At Altaleb Mobile Phones and Computers, we respect your privacy and are committed to protecting your personal information in accordance with UAE laws, including the UAE Federal Law No. 2 of 2019 on Personal Data Protection (PDPL).

1. Information We Collect

We collect only the information necessary to provide our services:

  • Personal identification: Name, email, phone number, shipping address.
  • Browsing behavior: Pages visited, products viewed, search queries.
  • Customer support data: Queries, complaints, and communication history.

Note: Payment information such as credit/debit card details is processed directly by secure third-party payment gateways. We do not store or have access to your payment card information.

2. Purpose of Collection

Your information is used strictly for:

  • Processing and fulfilling orders.
  • Providing customer support and responding to inquiries.
  • Maintaining account records and purchase history.
  • Complying with legal obligations under UAE law.
  • Improving website functionality and user experience.

3. Data Protection & Security

We implement strong technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

  • Secure servers and encrypted connections (SSL).
  • Access control and authentication procedures.
  • Regular audits and security assessments.

4. Sharing Personal Data

We do not sell, trade, or rent your personal data. Personal data may be shared only with:

  • Delivery partners for shipment purposes.
  • Government authorities if required by law.

5. Cookies & Tracking

Our website uses cookies to:

  • Improve site navigation and user experience.
  • Remember your preferences and shopping cart.
  • Analyze website traffic and performance.

6. User Rights

Under UAE law, users have the right to:

  • Access and receive a copy of their personal data.
  • Request correction or deletion of inaccurate data.
  • Withdraw consent for data processing (where applicable).

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page. Continued use of our website constitutes acceptance of the updated policy.

Contact:
For any questions about this Privacy Policy or your personal data, contact us at:

  • Email : support@altalebmobile.com
  • Phone Number : +971 – 554405963